TERMS AND CONDITIONS

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These terms and conditions (the "Terms and Conditions") govern the use of https://www.rtointelligence.com.au/ (the "Site"). This Site is owned and operated by RTO Intelligence. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.

Intellectual Property
All content published and made available on our Site is the property of RTO Intelligence and the Site's creators. This includes, but is not limited to, images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

• Harass or mistreat other users of our Site;

• Violate the rights of other users of our Site;

• Hack into the account of another user of the Site;

• Act in any way that could be considered fraudulent or

• Post any material that may be deemed inappropriate or offensive.

 

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

Accounts

When you create an account on our Site, you agree to the following:

1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account and

2. All personal information you provide to us through your account is up-to-date, accurate, and truthful, and you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you use our Site illegally or violate these Terms and Conditions.

 

Sale of Goods And Services

These Terms and Conditions govern the sale of goods and services available on our Site.

The following goods are available on our Site:

• Templates; and

• Services.

The following services are available on our Site:

• Consulting.

The services will be paid for in full when the services are ordered.

These Terms and Conditions apply to all the goods and services displayed on our Site when you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images, as we cannot guarantee the accuracy of all goods and services we provide.

 

You agree to purchase goods and services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that you are responsible for monitoring your payment instrument to verify receipt of any refund.

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Third-Party Goods and Services

Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

Subscriptions
Your subscription does not automatically renew. You will be notified before your next payment is due and must authorise that payment in order for your subscription to continue.

To cancel your subscription, please follow these steps: Cancellation must be in writing 30 days prior to expiration.

 

Payments

We accept the following payment methods on our Site:

• PayPal; and

• EFT.

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

 

Consumer Protection Law
Where the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

 

Links to Other Websites

 

Our Site contains links to third-party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third-party website or service linked to our Site. You are responsible for reading the terms and conditions and privacy policies of these third-party websites before using them.

Limitation of Liability

 

RTO Intelligence and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses, including legal fees from your Site use.

 

Indemnity
Except where prohibited by law, by using this Site, you indemnify and hold harmless RTO Intelligence and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses, including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

 

Applicable Law
The laws of the State of Victoria govern these Terms and Conditions.

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Dispute Resolution
Subject to any exceptions specified in these Terms and Conditions, if you and RTO Intelligence are unable to resolve any dispute through informal discussion, then you and RTO Intelligence agree to submit the issue first before a non-binding mediator and to an arbitrator if mediation fails. The decision of the arbitrator will be final and binding. Any mediator or arbitrator must be a neutral party acceptable to both you and RTO Intelligence. The costs of any mediation or arbitration will be shared equally between you and RTO Intelligence.

Notwithstanding any other provision in these Terms and Conditions, you and RTO Intelligence agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.

 

Severability
If at any time any of the provisions outlined in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void. They will be removed from these Terms and Conditions. All other provisions will not be affected by the removal, and the rest of these Terms and Conditions will still be considered valid.

 

Changes
These Terms and Conditions may be amended from time to time to maintain compliance with the law and to reflect any changes to how we operate our Site and how we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details
Please get in touch with us if you have any questions or concerns. Our contact details are as follows:

(13) 0083 3424
info@rtointelligence.com.au
236 Johnston St Fitzroy VIC 3065

You can also contact us through the feedback form available on our Site.

Effective Date: 2nd day of January, 2023

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